Seeking to continually refine its logistics processes, the automotive supplier Mubea (Muhr und Bender KG) looked at how it would need to design its workflows to combine flexibility with supply chain perfor- mance while optimizing its freight costs. The “Transport Desk” project developed solutions to ensure end-to-end processing, leverage cross-enterprise potential along the supply chain, and in so doing professionalize the organization to manage the increasing complexity of global supply chains.